The team at Dr Kien Ha’s practice takes great pride of providing a quality customer experience. We do everything to make it as comfortable and enjoyable as possible. We aim to focus on you and your needs starting from your first encounter with Dr Kien Ha. Our specialists seek to provide personal and attentive care within a customized approach to each patient. We want to listen to your concerns, conduct gentle exams and teach you about what will be done to best serve your needs – all the while using the most current research and advanced technology.
For your convenience, you can find answers to the most common questions on FAQ page.
We want to be sure that your day of your surgery runs as smoothly as possible. One way you can help is by coming prepared.
It is important that an adult accompanies you to drive you home after surgery, even if your surgery is performed under local anaesthetic. If you are taking medications on a daily basis, check with your general practitioner to find out if this medication should be continued or discontinued. Do not eat or drink anything after midnight before your surgery. Avoid aspirin or any over-the-counter medication containing aspirin or a non-steroidal anti-inflammatory drug (NSAID) for two weeks prior to your surgery. Avoid alcohol for 24 hours prior to your surgery, as alcohol can interfere with the anaesthetic. Wear comfortable casual clothing. Should you develop a cold or an illness before your surgery, please call Dr Ha’s practice. If necessary, we may reschedule your surgery.
On the day of surgery
Please arrive at the check-in time agreed. You will be guided to the preparation area once you have signed in and registered. You will then be asked to change into a gown. Your clothes will be placed in a locker. Your blood pressure, temperature and pulse will be taken. A nurse will take a health history. Then you will be transferred to the operating room. Sedation is given during your surgical procedure and following surgery you will be taken to the post-anaesthesia recovery unit. Following this, you will return to the dressing room where you will get dressed into your own clothing. Post-surgical instructions will be given to you or your family by nurses. If any problems should occur after your surgery, please contact Dr Ha’s rooms.
Patients must not drive, work or use any dangerous machinery for at least 48hours following anaesthesia. No alcohol or sedatives should be taken in this period as well. Eat and drink lightly after arriving home. Should any problem or changes occur in your physical condition or if any questions arise, please call Dr Kien Ha rooms.
Tips for Paediatric ENT Surgery Preparation
• Take your child’s favourite toy or blanket with you to the hospital.
• Bring a special bottle with you if your child is an infant. Also bring extra diapers and underwear.
• Use imaginary play to demonstrate things that will happen before surgery. Sometimes a nurse will do this for you. For example, you can demonstrate putting an IV in on your child's favourite doll before your child gets the IV herself. Or, the nurse can model taking the doll's blood pressure before taking your child's.
• Your child will need to rest after surgery. Take things that your child can play with while recovering such as favourite movies, DVDs, drawing and colouring books.
• Use age appropriate movies and books to explain what will happen to your child.
• Be honest with your child. Do not lie about the possibility of needle sticks or some pain after the surgery.
• Remember, all your child needs is love, attention and nurturing.